Smart Pro IT Virtual Office

Collaborate anytime, anywhere, and with just one click

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Nurture international customer relationships the right way

Effective collaboration requires a personal approach. That’s why Smart Pro Security has partnered with 8x8 to offer a Virtual Office suite that enables face-to-face online communication between your customers and employees. You’ll get best-in-class audio and video technology to ensure the quality of your call is always as high as your bandwidth allows. Businesses will be able to schedule and initiate meetings, add more participants, draft emails, and send instant messages from a single desktop or mobile app.

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Here are some of the key features of the Virtual Office:

  • Audio recordings & text histories for all your calls and meetings
  • Digital whiteboards for collaborative brainstorming
  • Mobile application for remote collaboration
  • Public & private chat capabilities
  • Microsoft Outlook calendar plug-in
  • CRM integrations with Zendesk, Salesforce, Netsuite, and Outlook
  • Flexible screen sharing capabilities
  • HD video & audio conferencing
  • Data analytics tools

Increased Mobility

Flexible work environments lead to productive mobile workforces. You can achieve this by switching from traditional phone lines to our Virtual Office solution so you can work anytime, anywhere, and on any device. On top of that, you’ll enjoy one-touch dial, instant messaging, video conferencing, and other great functions.

Top-notch Security

Most telecom providers store sensitive call recordings, voicemails, and faxes that must stay protected. Our partnership with 8x8 guarantees we remain compliant with important regulations:

  • HIPAA
  • PCI-DDS
  • FISMA
  • Safe Harbor
  • FIPS 140-2
  • CPNI
Top-notch Security

Proven Reliability

Virtual Office technology safely backs up all your communications data and uses comprehensive defenses to protect it from malware.

  • Our Virtual Office solution boasts uptime of 99.997%.
  • Your information is stored in 9 first-class data centers, making it almost impossible for you to lose access to your files.
  • We’ll reroute communications to the Virtual Office mobile app so downtime averages less than eight hours per year.

Great Return on Investment (ROI)

Virtual Office gives you access to enterprise-class business phone and contact center solutions, with minimal upfront investment and affordable monthly fees.

  • Invest in our phone services and equipment to boost the mobility and productivity of your workforce.
  • Enjoy free calls between offices, unlimited local and international calls, voicemail, caller ID, auto attendant, and other valuable features.
  • Our phone solutions don’t rely on on-premise hardware or locally installed software, so you won’t need to manage it.
Top-notch Security

Testimonials

Regus & 8x8 - A Partnership in Global Business Growth

International Staffing Firm Grows with 8x8

8x8 Fuels Growth for Global Recruiting Agency

8x8’s Integrated Solution Powers Mobi’s Customer Interactions

Legal Marketplace Wins with 8x8 Cloud Communications

8x8 Enables iCruise.com to Provide Outstanding Customer Service

Paul Patti of RPM Performance Coatings Group on 8x8

Why Allstate Owners Prefer 8x8 Business Phone Service

TMW Systems: 8x8 is Critical to Our Global Strategy